Library 2.0: Readers’ Advisory Services

This Library Journal article discusses the use of collaborative technologies to make Readers’ Advisory services — annotations for holdings — even more useful and powerful.

Imagine facing a reader who asks for book suggestions based on the newest cutting-edge slipstream novel by an author you have never heard of. You don’t even know if your library owns the title, but you gamely look it up in the catalog…only to discover that not only do you own it, but your sf/fantasy expert has entered some read-alike suggestions and provided a brief comment on the major appeals of the genre. In addition, patrons have tagged the book with a range of descriptors, submitted their own reader reviews and reading suggestions, and given the book five stars. Suddenly, you know a great deal more about this book and can not only make some better informed suggestions but can also invite the patron to join in the dialog by submitting comments, reviews, and ratings.”

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